- The surrender letters should always be accompanied with copy of NRIC in the case of spouse surrendering the policy the following has to be enclosed:-
i) Photocopy of Member’s I/C.
ii) Photocopy of Spouse I/C &
iii) Consent letter from the spouse for the termination of policy.
- The Great Eastern will not process any surrender claims without the above documentation.
- There is delay in sending out the surrender cheques to members since NUTP does not have copy of the surrender letter more often members sent the letter direct to GE.
Insurance Premium Payment for Retired Members.
In future, members are advised to make premium payment in favor of “Great Eastern Life Assurance (M) BHD” instead of KPPK SM.